Privacy Policy

Our Commitment to Privacy

At TheraNote Pro, we are committed to protecting the privacy and security of your personal information and health data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with HIPAA and other applicable privacy laws.

Information We Collect

Personal Information

• Name, email address, and contact information
• Professional credentials and practice information
• Billing and payment information

Protected Health Information (PHI)

• Client records and treatment notes
• Appointment and scheduling data
• Clinical assessments and treatment plans

How We Use Your Information

We use your information to:

• Provide and maintain our therapy practice management services
• Process payments and manage billing
• Communicate with you about your account and services
• Comply with legal and regulatory requirements
• Improve our services and user experience

HIPAA Compliance

TheraNote Pro is fully HIPAA compliant. We maintain appropriate administrative, physical, and technical safeguards to protect the privacy and security of protected health information (PHI). We will only use or disclose PHI as permitted by HIPAA and your Business Associate Agreement.

Data Security

We implement industry-standard security measures including:

• End-to-end encryption for all data transmission
• Encrypted data storage with AES-256 encryption
• Multi-factor authentication
• Regular security audits and penetration testing
• SOC 2 Type II compliance

Data Sharing

We do not sell, rent, or share your personal information or PHI with third parties except:

• With your explicit consent
• As required by law or legal process
• To our service providers under strict confidentiality agreements
• In emergency situations to protect health and safety

Your Rights

You have the right to:

• Access your personal information and PHI
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal requirements)
• Restrict processing of your information
• Data portability
• File complaints with supervisory authorities

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@theranotepro.com
• Phone: 1-800-THERA-PRO
• Mail: TheraNote Pro Privacy Officer, [Address]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our services after such changes constitutes acceptance of the updated policy.