Terms of Service

Last updated: January 2024

Agreement to Terms

By accessing and using TheraNote Pro, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Service

TheraNote Pro is a HIPAA-compliant therapy practice management software that provides tools for:

  • Client management and documentation
  • Appointment scheduling
  • Billing and payment processing
  • Treatment planning and progress tracking
  • Secure communication and telehealth

User Accounts

Account Creation

You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials.

Professional Use Only

TheraNote Pro is intended for use by licensed mental health professionals only. You represent that you have the necessary licenses and qualifications to provide therapy services.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You will not:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload malicious code or attempt to compromise system security
  • Share your account credentials with unauthorized users
  • Use the service for any purpose other than legitimate therapy practice management

Data and Privacy

Your Data

You retain ownership of all data you input into TheraNote Pro. We serve as a Business Associate under HIPAA and will handle your data in accordance with our Business Associate Agreement and Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your data, but you acknowledge that no system is completely secure. You are responsible for maintaining appropriate safeguards on your end.

Payment Terms

Subscription Fees

Our services are provided on a subscription basis. Fees are charged in advance and are non-refundable except as required by law or as specified in our refund policy.

Payment Processing

We use third-party payment processors to handle billing. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

Limitation of Liability

To the maximum extent permitted by law, TheraNote Pro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Termination

Either party may terminate this agreement at any time. Upon termination, you will lose access to our services, but you may export your data within 30 days of termination.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles.

Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: legal@theranotepro.com
  • Phone: 1-800-THERA-PRO
  • Mail: TheraNote Pro Legal Department, [Address]